Here at OptionOne Lab we take great care of your personal information. We ensure that all information is protected and used properly. We are respectful of your privacy and do not share customer information under any circumstances with others outside of the company. Only the individuals within OptionOne Lab who need to provide you with services will be granted access to your information. If OptionOne Lab uses a third-party company to assist with providing you services all information provided will be kept secure and confidential.
In order to provide our customers with a full website experience there is information that must be gathered from your computer. All information received will follow these guidelines:
What information do we collect?
All information that is entered when registering on the site, placing an order, entering a contest or sweepstakes, responding to surveys, participating in other site features, and any other communication with OptionOne Lab will be collected. In order to complete registration and place an order we may require you to provide your name, email address, mailing address, phone number, credit card information, or any other information needed to complete the transaction. There is also the option to visit our site anonymously. The use of “cookies” is necessary for our online shopping cart. To learn more about cookies and how we use them please refer to the “Do we use ‘cookies’?” section below.
How do we use your information?
The information that we gather from you while registering, purchasing products, entering a contest or promotion, responding to a survey or marketing communication, surfing our website, or using other site features may be used in the following ways:
- To improve and individualize our customer service responses.
- To process your purchases more efficiently and effectively.
- To conduct contests, promotions, surveys, or other site features.
- To personalize your experience and enable us to deliver content and product offerings that interest you.
- To send periodic e-mails for those who have opted-in. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove, or modify information you have provided to us?" section below. You will not receive these emails if you have not opted to do so. If you participate in other site features, such as marketing programs and 'members-only' content, you have the option to be included in our email list to receive email communications from us.
How do we protect visitor information?
In order to preserve the safety of your personal information, we have implemented a variety of security measures. Your personal information can only be accessed by a limited number of persons who have special access rights to the secured server they belong to. These people are required to keep the information confidential. We offer the use of a secured server whenever you place an order or access your personal information. Any sensitive/credit information that you provide is transmitted via Secure Socket Layer (SSL) technology. It is then encrypted into our databases which can only be accessed by the select number of persons mentioned previously.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive to a spot designated by your web browser. They are an integral part of any online shopping cart or comprehensive website. Cookies allow the site’s or service provider’s systems to recognize that it is your web browser and remember information that that is pertinent to your experience at our website. For example, cookies are used to remember what is in your shopping cart and they can also help us understand your preferences based on your previous activity on the site. We compile aggregate data using the cookies, and this allows us to offer the best site experience possible. You can easily erase all cookies placed by using your website browser’s tool menu. All of the cookies placed on your computer are designed to be temporary and only provide us with information that is relevant to your experience on our website.
You can choose to turn off all cookies or have your computer warn you when a cookie is being sent through your browser settings. Look at your browser help menu to find out how to modify your cookies settings. If you turn off cookies your site experience may not be as efficient and may cause some of our services to not function properly.
In order to provide an exceptional online shopping experience, we may use third parties to assist us. They are not permitted to use the any information collected on our behalf unless it helps us improve and conduct our business.
Do we disclose the information we collect to outside parties?
At OptionOne Lab we will never sell, trade, or transfer personally identifiable information to outside parties. OptionOne Lab is not considered an “outside party”. Also excluded are our website hosting partners and others who assist in website operations, conducting our business, or serving our customers. All of these excluded parties have an agreement with OptionOne Lab to keep all information confidential. Information may only be released when the release is appropriate to comply with the law, enforces our site policies, or protects our and others’ rights, property, and safety.
How can you opt-out, remove, or modify information you have provided to us?
To modify your e-mail subscriptions or account information, call OptionOne Lab directly at 714-676-7291.
You may see third-party links included on our site. These links are included to provide increased value to you. The privacy policies for these sites are separate and independent and as a result, we have no responsibility or liability for the content and activities of these linked sites. We encourage any feedback on these third-party sites as we seek to maintain the integrity of our site.
Changes to our policy
Questions and feedback
We welcome any and all questions, comments, and concerns about privacy. Please contact us with all feedback pertaining to privacy, or any other issue.
Online policy only
Terms and conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.